Department · Supply Chain & Ops

Right stock. Right vendor. Right time.

You want the right items in the right warehouse. You want vendors paid on time and contracts renewed before they expire. You want to spot the shipment that is stuck before the customer does.

Free skills kit1-command installSealed proof every runRoles + processes mappedMIT
JTBD · what the buyer is actually hiring

The wounds your team names in the room.

Real, specific pain. If you read these and nod, the rest of the page is yours.

WOUND 01

A shipment sat for three days before anyone noticed.

WOUND 02

A contract expired because no one flagged it.

WOUND 03

You do not know which vendor is actually on time.

JTBD · four forces

What is pushing, pulling, blocking, and keeping you stuck.

Every hire or fire decision runs through four forces. We name them so you can move the ones you can move.

PUSH · away from currentLast quarter you paid rush shipping because the reorder slipped.
PULL · toward betterA list of every shipment and every contract in one place, with the next action named.
ANXIETY · slows the decisionA customer finds the problem before you do.
HABIT · keeps the old wayYou check the spreadsheet every Monday and hope.
JTBD · Moesta job statement

The job, in the buyer's own words.

JOB STATEMENT

When something slips, I want to find out before the customer does, so I can fix it on Monday instead of on the call that opens with the complaint.

Roles

Who runs this department.

Agents assist. Humans own. These are the seats that map to the processes below.

ROLE

Head of Ops

Service levels, cost, vendors.

ROLE

Supply Planner

Reorder points, inventory truth.

ROLE

Vendor Manager

Contracts, SLAs, scorecards.

ROLE

Logistics Lead

Shipments, exceptions, claims.

Processes

The operating cadence.

Category → department → process. Each process can bind skills, agents, harnesses, and loops.

Human owner mapping

Who is accountable when the seal fails.

Human ownerHead of Ops
Day-to-dayPlanner + Vendor Manager
EscalationCOO / CEO
Agent assistvendor score · shipment watch
WEDGE · Vendor and shipment scoring, not just tracking

How we land this department.

Most vendors sell features. We sell the wound. This is the exact wedge that opens the door for Supply Chain & Ops buyers.

Install

One command. Pick the work you do.

You install the kit with one command. Each how-to is named for the job it does. Add it to your AI assistant and run it like a real workflow.

npx skills add rodgersintelligence/supply-chain-ops
What's in the kit

Pick the job. Run it.

Browse the full catalog of agents, harnesses, and goal-loops on the marketplace.

/site/skills-library.html · /site/harnesses.html · /site/goal-loops.html · architecture

Reference

Where this framework comes from.

Method: JTBD Intake (Moesta Four Forces) + Blueprint GTM + RIG sealed proof.

Read the full framework →