Your price is quoted in writing before work starts, as a flat monthly fee with no per-minute billing. For comparison, Ruby meters minutes at $250 to $1,725 a month and Smith.ai meters calls at $300 to $2,100 a month (both published plans, read 2026-09-24). If you want the whole workflow mapped first, start with the One-Workflow Review: $3,500 fixed fee, with a written readout within ten business days after required access. The readout stands on its own and is yours to use with any vendor or internally. It is not credited against the install price. The install is quoted on its own, in writing, before work starts.

How long does it take to go live?

The $300 Call-Capture Check is delivered in 5 business days. The install date and the price are agreed in writing before any work starts, and the line goes live after the Five-Point Check passes on your line. The One-Workflow Review runs to its own timeline: $3,500 fixed fee, with a written readout within ten business days after required access.

What is included, and what is not?

Two-Ring Dispatch covers one shop line: the answering, the textback, the booking, the escalation and the call log, with A2P 10DLC registration for your SMS number handled in setup. Retraining staff or replacing your systems is separate work.

What happens when it gets something wrong?

The Five-Point Check is written down before install and the list is yours to keep. You can audit the call log against it whenever you want. A check that fails is not called done until it passes, and the miss is written into the log you keep.

Where do the call details and the caller's information go?

They land in the call log and on the schedule you own. The number, the answer script, the booking link and the call log belong to the shop, and they go with you if you leave. A2P 10DLC registration for your SMS number is handled during setup.

How is this different from an answering service?

An answering service takes a message, and this one books the job. The address and the problem land on your schedule, the missed call is texted back within 60 seconds, and you keep the number, the script and the log.

What happens when a caller says it is an emergency?

The caller is escalated to your on-call technician. A no-cool call in July, a burst pipe on a Sunday, a dead panel before a storm: each one reaches a person on your team rather than a message box.

I run an HVAC shop. Is my job the same as a roofer's?

The spine is the same in every trade and only the script changes. An HVAC line takes no-cool calls. A plumbing line takes burst pipes. A roofing line takes storm damage. An electrical line takes dead panels. The parts of Two-Ring Dispatch stay the same.

Black-and-gold rendering of a tower crane lifting a steel truss

AFTER HOURS ANSWERING FOR TRADES

After Hours Answering Service for Trades: Every Missed Call Texted Back and Booked

Friday, 6:40pm in July: a no-cool call comes into your shop line while every technician is still out on a job, and the caller hangs up rather than leave a voicemail. It happens to an HVAC shop, a plumbing shop, a roofing shop or an electrical shop. The cost is the job you never booked, on top of the answering service metering the same call at $250 to $2,100 a month (Ruby and Smith.ai published plans, read 2026-09-24). Two-Ring Dispatch answers the shop line in two rings at any hour and books the job with the address written down. Rodgers Intelligence Group installs it, remote across the United States and based in Denver.

Book a 15-minute call: hear it answer an HVAC line See the $3,500 One-Workflow Review

What it costs when it slips

The call you did not answer is the job you never booked

The phone rings while every technician is on a job. The caller does not leave a voicemail.
After 5pm and on weekends the line goes to nobody, and that is when no-cool and burst-pipe calls arrive.
You are already paying to prevent this: answering services meter calls at $250 to $2,100 a month.

What changes

What Two-Ring Dispatch changes

Answered in two rings

Every call to your shop gets picked up in two rings, at 2am on a holiday as reliably as at 10am on a Tuesday. Nothing rolls to voicemail.

Missed calls texted back

If a call does slip past, the caller gets a text within 60 seconds, so the lead is still warm when you call back.

Jobs booked, not just taken

The job lands on your schedule with the address and the problem written down, so the technician drives to a real address.

A call log you can audit

Ring to answer and text back timestamps for every call, kept in a log you own and checked against the Five-Point Check you keep.

What buyers pay today

The line item you already have.

What buyers pay today. Ruby charges $250 a month for 50 minutes, $720 for 200 minutes and $1,725 for 500 minutes (ruby.com/plans-and-pricing, read 2026-09-24). Smith.ai charges $300 a month for 30 calls, $810 for 90 calls and $2,100 for 300 calls, plus $11.50 per extra call (smith.ai/pricing/receptionists, read 2026-09-24). A Denver receptionist costs $18.81 to $25.99 an hour (Indeed, 2026-09-24), which is $3,254 to $4,496 a month before burden at 173 hours (ESTIMATE: 18.81 x 173 = 3,254 and 25.99 x 173 = 4,496). All figures from 02-verticals/EVIDENCE.csv rows 289-294 and 302-303. Work out your own cost of the gap: missed calls a week × the average job value your shop books.

The offer

Two-Ring Dispatch

Two-Ring Answer. Outcome: no call rolls to voicemail. Accepted when the log shows the ring to answer time for every call.
Sixty-Second Textback. Outcome: a missed call is still a warm lead. Accepted when the log shows the text sent for every missed call.
Job Booking. Outcome: the technician drives to a real address. Accepted when the job lands on your schedule with the address and the problem written down.
On-Call Escalation. Outcome: a stated emergency reaches a person. Accepted when the caller reaches your on-call technician.
Call Log. Outcome: you can audit the line yourself. Accepted when ring to answer and text back timestamps sit in a log you own.
A2P 10DLC registration. Outcome: your SMS number is registered for business texting. Accepted when the registration clears before the first textback.
One Two-Ring Dispatch spine with a script per trade: HVAC (no-cool calls), plumbing (burst pipes), roofing (storm damage), electrical (dead panels). The parts above do not change.

Quoted in writing before work starts.

One-time setup, quoted together with the monthly price before any work starts.

The Call-Capture Check output stands alone and is yours to keep. If you install within 30 days, the $300 comes off the install in full. The Five-Point Check is written down before install and the list is yours to keep. A check that fails is not called done until it passes, and the miss is written into the log you keep.

How it works

Three steps, one owner.

The Call-Capture Check

$300, delivered in 5 business days. We run a check on your own line and hand you the gap report, the answer script for your trade, and the cost of gap worksheet built from your numbers.

Install

We register your SMS number under A2P 10DLC, write the answer script for your trade, and wire the booking link to your calendar. Then the Five-Point Check runs on your line before go live: answered at ring two, textback sent within 60 seconds, address and problem written on the booking, stated emergencies escalated to your on-call technician, every call timestamped in the log. The written list is yours to keep.

Run and check

The line answers every call. The log records ring to answer and text back timestamps, and you audit it against the Five-Point Check whenever you want.

See it work

A worked demonstration.

A sample call log entry written for this page and not taken from any client. Tuesday, 6:12pm. Call in, answered at ring two, ring to answer time 4 seconds. Caller states no cooling at a residence, system is 12 years old. Action: job booked for Wednesday 8am to 11am, booked with address, gate code and system age. Textback not required because the call was answered. Escalation not required because no emergency was stated. Demonstration, not a client result.

Demonstration, not a client result

Checkable facts

What you can verify yourself.

Ruby published plans: $250 a month for 50 minutes, $720 for 200 minutes, $1,725 for 500 minutes (ruby.com/plans-and-pricing, read 2026-09-24).
Smith.ai published plans: $300 a month for 30 calls, $810 for 90 calls, $2,100 for 300 calls (smith.ai/pricing/receptionists, read 2026-09-24).
Ad-auction evidence that shops pay for this: top-of-page bid $23.76 to $227.65 for hvac answering service, $26.31 to $206.40 for plumber answering service, $27.28 to $150.10 for after hours answering service (Google Keyword Planner, 2026-09-24).
The One-Workflow Review is a $3,500 fixed fee, with a written readout within ten business days after required access. Live route: /workflow-review.

Straight answers

What this does and does not promise.

What does it cost?: Your price is quoted in writing before work starts, as a flat monthly fee with no per-minute billing. For comparison, Ruby meters minutes at $250 to $1,725 a month and Smith.ai meters calls at $300 to $2,100 a month (both published plans, read 2026-09-24). If you want the whole workflow mapped first, start with the One-Workflow Review: $3,500 fixed fee, with a written readout within ten business days after required access. The readout stands on its own and is yours to use with any vendor or internally. It is not credited against the install price. The install is quoted on its own, in writing, before work starts.
How long does it take to go live?: The $300 Call-Capture Check is delivered in 5 business days. The install date and the price are agreed in writing before any work starts, and the line goes live after the Five-Point Check passes on your line. The One-Workflow Review runs to its own timeline: $3,500 fixed fee, with a written readout within ten business days after required access.
What is included, and what is not?: Two-Ring Dispatch covers one shop line: the answering, the textback, the booking, the escalation and the call log, with A2P 10DLC registration for your SMS number handled in setup. Retraining staff or replacing your systems is separate work.
What happens when it gets something wrong?: The Five-Point Check is written down before install and the list is yours to keep. You can audit the call log against it whenever you want. A check that fails is not called done until it passes, and the miss is written into the log you keep.
Where do the call details and the caller's information go?: They land in the call log and on the schedule you own. The number, the answer script, the booking link and the call log belong to the shop, and they go with you if you leave. A2P 10DLC registration for your SMS number is handled during setup.
How is this different from an answering service?: An answering service takes a message, and this one books the job. The address and the problem land on your schedule, the missed call is texted back within 60 seconds, and you keep the number, the script and the log.
What happens when a caller says it is an emergency?: The caller is escalated to your on-call technician. A no-cool call in July, a burst pipe on a Sunday, a dead panel before a storm: each one reaches a person on your team rather than a message box.
I run an HVAC shop. Is my job the same as a roofer's?: The spine is the same in every trade and only the script changes. An HVAC line takes no-cool calls. A plumbing line takes burst pipes. A roofing line takes storm damage. An electrical line takes dead panels. The parts of Two-Ring Dispatch stay the same.

Mike Rodgers, founder of Rodgers Intelligence Group

By the way

Who builds it.

Built and run by Rodgers Intelligence Group, Denver. Mike Rodgers leads every build and signs off the Five-Point Check, so a miss has a named person to call.

Start the conversation

What should work better?

Tell me about one handoff, website or internal tool that needs attention. A clear brief can go straight to a scoped build.

Other services

One page for each job we take on.

Industry pages: Construction, CPA firms, Dental practices, Healthcare clinics, Law firms, Manufacturers, Med spas, Service businesses.