
Med spas · the systems play · $1M–$10M rev
Stop renting chairs. Own the recurring layer.
You deliver great treatments — but a one-off booking earns once, and the front desk runs your day. Every inquiry that goes unanswered, every no-show that empties a chair, every patient who never rebooks is revenue walking out the door. RIG builds the AI layer on top of the practice you already run — so the same chair earns more, on a recurring line.
02 · how you make money
Three places the money actually moves.
A 24/7 AI concierge answers every inquiry, qualifies the lead, and books the high-intent ones instantly — straight into Boulevard, Vagaro, or Mindbody. New revenue from inquiries that used to die in your inbox overnight.
A model trained on your bookings flags the appointments most likely to drop 48 hours out, then fires the SMS-and-offer sequence to fill the slot before it goes dark. Empty chairs become rebooked revenue.
A treatment recommender turns one visit into a plan — the right next service, at the right time, surfaced automatically. One-off bookings become recurring patient revenue you can actually forecast.
We don't hand you a pilot and leave. The system gets built out quarter over quarter — more of the front desk automated, more recurring revenue, a Vault layer of patient outcomes your competitors can't copy fast.
03 · the play
Same sequence, every time.
No science project. The exact audit → ship → install sequence that took a $6M med spa from 38% to 71% margin.
Audit
We map where revenue leaks — dead inquiries, no-shows, patients who never rebook — and where AI can plug it. A scored opportunity list, signed off — not a slide deck.
Ship one engine
One governed engine — booking concierge or no-show predictor — in production in 30 days, wired to your scheduler and measured against a real number, not a demo.
Install the discipline
Governance, the operating model, and the front-desk team training stay behind — so the gains hold and the next engine ships faster.
04 · the receipt
One front desk, rebuilt as a system.
05 · the next move
Let's find your system.
Tell me how your spa runs and where the revenue's leaking — dead inquiries, no-shows, patients who never rebook. It goes straight to my inbox and I answer it — no funnel, no scheduling links.
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